KLASSY WELLNESS PRIVATE LIMITED
Website: https://www.klassywellness.com
Effective Date: 19/05/2026
This Shipping Policy explains how KLASSY WELLNESS PRIVATE LIMITED processes, ships, and delivers orders placed through our website.
1. Order Processing Time
- Orders are processed within 24–48 hours after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- You will receive an order confirmation and tracking details once your order is shipped
2. Shipping Coverage
We currently deliver across India through trusted courier and logistics partners. Delivery availability may vary depending on the location.
3. Delivery Timeline
- Standard delivery time: 3–7 business days
- Remote or rural areas: 5–10 business days
Delivery timelines are estimates and may vary due to:
- Weather conditions
- Courier delays
- Public holidays
- Logistic disruptions
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping may be offered on selected products or order values (if applicable)
5. Order Tracking
Once your order is shipped, customers will receive:
- Tracking ID
- Courier partner details
- Real-time tracking link via email/SMS/WhatsApp
6. Delivery Attempt Policy
- Courier partners will attempt delivery 1–3 times
- If delivery fails due to incorrect address or unavailability, the order may be returned to us
- Re-shipping charges may apply in such cases
7. Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping details. We are not responsible for:
- Delays due to incorrect address
- Non-delivery due to incomplete information
- Additional charges for re-delivery
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Report within 48 hours of delivery
- Provide unboxing images/videos as proof
- Our team will verify and take appropriate action (replacement/refund if eligible)
9. Force Majeure (Shipping Delays)
We are not liable for delays caused by events beyond our control, including:
- Natural disasters
- Courier service disruptions
- Government restrictions
- Strikes or transportation issues
- Pandemic-related delays
10. Contact Information
For shipping-related queries:
KLASSY WELLNESS PRIVATE LIMITED
Address: Fourth Floor, Office No. 411, Amba Tower, Plot No. 2, Community Center, D.C. Chowk, Rohini Sector 9, New Delhi, North West Delhi, Delhi – 110085
Website: https://www.klassywellness.com
Email: info@klassywellness.com
Phone: +91 9898998909